Frequently Asked Questions
Shipping & Fulfillment
How long does shipping take?
Most orders are processed within 24 hours. Shipping typically takes 2–5 business days in the U.S. and varies internationally by location.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping and delivery estimates are calculated at checkout.
Can I update my address after ordering?
Yes, if your order hasn’t shipped. Contact us as soon as possible at PulseGizmoStore@gmail.com.
What if my order is delayed?
We’ll email you with updates if there are delays. You can always contact us directly if concerned.
Returns & Product Issues
Can I return or exchange an item?
Yes. We accept returns within 30 days if the product is unused, or within 7 days for damaged or defective items. Contact support to begin a return.
What happens if my item arrives broken or doesn’t work?
We stand behind everything we ship. Email us within 7 days with a photo and we’ll offer a replacement, refund, or repair depending on the case.
Are the products new or refurbished?
We sell both new and refurbished items. Refurbished products are clearly labeled, tested, and restored to function like new.
General
Is PulseGizmo a real company?
Yes! We’re based in Spokane Valley, WA and operate entirely online. We believe in transparency, fast support, and tech you can count on.
Do you offer support if I need help after buying?
Absolutely. You can reach us at PulseGizmoStore@gmail.com. We usually respond within 24 hours, even Sundays.
Do you sell customer data or use my information?
No. Your information is only used to fulfill your order. We don’t sell or trade customer data — ever.
Do you offer warranties or guarantees?
Yes. Many items come with limited warranties. We also offer our own 7-day satisfaction window in case anything arrives off.
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